Privacy Policy
Oak & Stone Financial Group is committed to protecting the privacy of its clients’ personal information. This Privacy Policy explains how we collect, use, and disclose personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Collection of Personal Information:
Oak & Stone Financial Group may collect personal information from clients to provide mortgage brokering services. This may include:
- Name, date of birth, and contact information
- Employment and financial information
- Credit history and credit reporting information
- Property information
- We may collect personal information from clients directly or through third-party providers, such as credit reporting agencies, brokers, and lenders.
Use and Disclosure of Personal Information:
Oak & Stone Financial Group may use personal information for the following purposes:
- To provide mortgage brokering services to clients
- To assess clients’ eligibility for mortgage products and services
- To facilitate loan applications and settlements
- To comply with regulatory and legal requirements
- We may disclose personal information to third parties for the above purposes, including:
Lenders and credit providers
- Mortgage insurers
- Brokers and other intermediaries
- Regulators and law enforcement agencies
- We will only disclose personal information to third parties with the client’s consent or as required by law.
Storage and Security of Personal Information:
- Oak & Stone Financial Group stores personal information securely and takes reasonable steps to protect it from misuse, interference, loss, and unauthorized access. Personal information is stored electronically on secure servers and in secure cloud storage.
Access and Correction of Personal Information:
- Clients have the right to access and correct their personal information held by Simpli Finance. Clients can contact us in writing to request access to or correction of their personal information. We will respond to access requests within 30 days.
Complaints:
- Clients can make a complaint to Oak & Stone Financial Group if they believe that their privacy has been breached. Complaints should be made in writing to our Privacy Officer, who will respond to the complaint within 30 days.
Contact:
If clients have any questions or concerns about our Privacy Policy, they can contact our Privacy Officer:
Peter PAK
Oak & Stone Financial Group
Email: connect@oakstonefinance.com
Phone: 1300 322 866
Changes to Privacy Policy:
Oak & Stone Financial Group may update its Privacy Policy from time to time to reflect changes in regulatory or business requirements. The updated Privacy Policy will be posted on our website, and clients will be notified of any significant changes.